Monadnock Community Hospital
Monadnock Community Hospital Credit: STAFF FILE PHOTO BY BEN CONANT

Phone and internet outages persisted at Monadnock Community Hospital on Tuesday.

The hospital was still not accepting inbound emergency patients as of 11 a.m. on Tuesday, the Southwestern N.H. District Fire Mutual Aid dispatch center confirmed. The dispatch did not confirm how many ambulances have been redirected away from the hospital in Peterborough.

The outage was first reported on Monday morning.

On Facebook, the hospital posted that all outpatient laboratory and radiology appointments are canceled until further notice.

Hospital representatives did not respond immediately to the Ledger-Transcript’s additional request for comment on the continued outage or its cause. They said Monday that the IT department and leadership were working on addressing the issue.

“We apologize for the inconvenience and are working diligently to restore services as quickly as possible and will provide updates when more information becomes available,” the hospital said on Facebook.

Monadnock OB/GYN Associates, a private practice partnership located at MCH, posted on Facebook that its office remains open and operating without interruption.

On Monday, Laura Gingras, the hospital’s vice president of community relations, said the hospital has an alternative phone line in place and patients with regularly scheduled appointments are still being seen. She declined to comment about the timeline or cause of the outage.

The next closest hospitals are the Cheshire Medical Center in Keene and Heywood Hospital in Gardner, Mass.

This is a developing story and will be updated as more information becomes available.